FAQs

1. Can I use Tiny Rockets for any type of business?

Absolutely! Tiny Rockets is ready to take any business to the stars! Just note, we’re not currently suitable for e-commerce based businesses.

2. How many templates does Tiny Rockets have? Can I customize them?

For now, we have one fantastic template you can play with! You can add your unique touch by changing the text, images, links, and colours. However, the basic structure remains the same. We’re working hard on launching more templates in the future!

3. Will Tiny Rockets help me if I’m stuck or need technical support?

Absolutely! Our stellar crew is available from 9 AM to 5 PM GMT to help you with any technical questions or issues. We’re just a call away, and we also have Help Scout integrated into our website!

4. Can I use my own domain name?

Yes, you can! You’re free to bring your own domain name. After all, your business, your rules!

5. How long until my website is up and running?

Once you complete our website setup wizard, we aim to launch your website within just one working day. That’s faster than a rocket, isn’t it?

6. What resources does the Tiny Rockets platform offer?

We provide a constellation of resources including blogs, guides, live streams, and expert talks. Plus, you’ll get to join our exclusive community of Tiny Rockets Subscribers!

7. Are there any hidden costs in Tiny Rockets?

No way! Our pricing is as clear as a sunny day. You’ll pay a £99 setup fee and then £20 per month. No additional costs at all!

8. What happens to my website if I cancel my subscription?

If you choose to leave our rocket, you can take all your content with you. However, the website design and structure, those stay with us as they are not transferable.At your request we’ll export your content and email it over to you as a zip file.

9. How does Tiny Rockets ensure the safety of my data?

Your safety is our priority. We use an advanced system to render your website and adhere to GDPR standards. Your data is as safe.

10. Can I integrate other platforms with Tiny Rockets?

Absolutely! You can integrate platforms like social media, email marketing tools, e-commerce, and analytics tools.

11. Does Tiny Rockets help with SEO?

Our platform is great for SEO. Our lightweight websites load super-fast and have all the features you need to be found by Google and Bing. After all, we want the world to see your awesome website!

12. Can I move my existing website to Tiny Rockets?

Yes, you can! Just use your existing content to complete our website setup wizard, and your website will be on a rocket to its new home!

13. Can I add functionality like booking, testimonials, or live chat?

Yes! We allow additional functionality via third-party services. You can integrate tools like Calendly, Mailchimp, and more to add extra features.

14. Can I preview my website before it goes live?

Of course! You can preview your website and make any necessary changes before it goes live. It’s always good to double-check, right?

15. Can I set up business emails through Tiny Rockets?

While we don’t directly offer this service, we can put you in touch with fantastic folks who can help you with it. We’ve got you covered!

We hope these answers help! If you have any other questions, feel free to ask. We’re here to make your journey to online business a smooth ride!

16. Can I have unlimited content and pages on my website?

Absolutely! With Tiny Rockets, the sky’s the limit. You can add unlimited pages or blogs to your site, so you can share as much about your business as you’d like.

17. Is my Tiny Rockets website mobile-friendly?

You bet! Tiny Rockets ensures your website will look great and work perfectly, not only on desktops but also on all mobile devices. Now, that’s truly out-of-this-world!

18. How much website traffic can Tiny Rockets handle?

Your website can welcome as many visitors as you can attract - there’s no limit on the number of visitors or page views with Tiny Rockets!

19. Can I upgrade my plan in the future if my needs change?

While we don’t have upgrade options right now, we’re always looking to the stars and considering new ways to serve you better.

20. How often is the Tiny Rockets platform updated?

We’re constantly working to improve your experience! We add new features every three months to keep your website rocketing ahead of the competition.

21. Can I create multiple websites with one Tiny Rockets account?

Definitely! You can create multiple websites with us - you just need to sign up for an additional plan for each website.

22. What guarantees does Tiny Rockets offer on website uptime or performance?

While we don’t provide explicit guarantees, remember that we use enterprise-level performance tools to ensure your website is available and fast. Your website is in safe hands!

23. Is there a trial period or a refund policy?

While we don’t offer a trial period, we have a 45-day money-back guarantee. That’s from the date of your initial payment, giving you ample time to decide if we’re the right fit!

24. Can I customise my URL structure for SEO purposes?

Absolutely! We understand the importance of SEO, and we’ve got you covered. You can customise the URL structure of your pages for better SEO with Tiny Rockets.s

25. Can I host videos on my Tiny Rockets website?

Yes, you can! Although we don’t host videos, you can easily embed videos from platforms like YouTube, Vimeo, or Wistia into your site. Enjoy the show!

We hope these FAQs have answered all your questions! If you have more, feel free to ask - we’re here to help your business reach for the stars!